Customer Testimonials
Very efficient, clean. Well spaced waiting area. In and out in one hour and fifteen minutes.
John hall was amazing willing to work with you to get you the best deal possible! Was able to get exactly what I needed. Very professional
Definitely am ecstatic over my New 2021 Ford Bronco Big Bend in Cactus Grey. Jennifer, Rachel, & Chantz made it all possible!!! I highly recommend Lugoff Ford. Reasonably priced vehicles and very nice Salespeople!! Was a great buying experience.
Great customer service, handled my unique situation with professionalism! Thanks Lugoff Ford for getting us into our brand new vehicle!
Lugoff ford has always been good at helped us with all our needs,they do their best to get u in what u want!
Markus Metz and his service department staff are awesome!!!
This was an awesome car buying experience. I suggest anybody who’s looking for a car to go and see that awesome group at Lugoff Ford!
Joe was our salesman and he was very professional. This was the best experience buying a car we have ever had. We will definitely be back!
Just want to thank Megan and the service staff for all their hard work and time servicing our truck. Although it took longer than we expected Megan went over and beyond to make sure we were satisfied customers. They even delivered our truck to our home after the repairs were made.
Great service and fast. Friendly people. We couldn’t have asked for anything more. Have more than fair trade for my other car as a trade in.
Everyone here was great to deal with, especially Justin. They worked hard to make the deal we needed.
I went to Lugoff Ford in search of a new car. I spoke with Joe and Justin. They showed me three cars. The third one was used but it was just what I wanted. I told them I was not interested as I was looking for a NEW car. After going home and praying about it I called Justin back to tell him I was interested in the car. He answered all my questions and connected me with Joe, who arranged all the financing. Justin delivered my new car to me this morning. He was very courteous and respectful. I ...
Our experience with Joe and the sales team at Lugoff Ford was nothing short of amazing. We drove out in a new car in just over an hour. It was easy and painless. I highly recommend Joe and Lugoff Ford.
While travelling home with travel trailer in tow experienced an electrical/transmission issue. Had the truck towed in early morning with advice it would be diagnosed late that day fixed in the morning based on that days schedule and all the customers that arrived before. Service rep understood our situation and was able to arrange diagnostics and repair by about 3pm. Way earlier than what had been advised. We sure appreciated the quick response, headed on our way home. With no transportation, the dealer was able haul me back and forth between campsite and dealership. Great service when no taxi ...
Sales and support staff were very helpful. They listened as we prioritized the features we desired for our target vehicle. They presented options and afforded us the opportunity to test drive a vehicle which possessed most of these attributes. They were friendly and positive throughout the process - they investigated options to facilitate purchase based on our physical constraints. They were patient when fielding questions concerning vehicle options as well as financing challenges.
Excellent service and excellent time waited so far. I will be back with other repairs.
The quality of time, concern for the customer.
I had a good experience at Lugoff Ford Monday.
Service Man THE 2 THAT HELPED ME THANKS NEW CAR 🚗 YOU GUYS R THE BEST HAPPY NEW YEAR
Me Hill was great to work with
Polite, friendly non-pushy service!
We had an excellent experience with all the staff that were part on our very favorable purchase of our explorer. These staff included Justin Williamson, Jennifer Shoup and Joe Scott .
5 star. This place has come a long way in these last few years. 👍🏻 I just bought vehicle number five from them that should speak for itself.
They were friendly; answered all our questions. They did not pressure us to buy what they wanted to sell.
Great experience. Never thought I would say that at a car dealership Chantz Kelly was a very good sales person and very personable.
Great service and very helpful to our needs! Hope I spell this name correctly, however, Kenyada, was patient and definitely recommend this dealership to anyone seeking new or used vehicles.
Great job, easy to do business with, good communication throughout. John was a great help
I am not an easy person to please when it comes to car shopping. i do my research. I know what I want and can be very picky. I know what I am looking for. The team at Lugoff Ford helped me find exactly what I needed and got me rolling. My experiences with the sales team were terrific. This is the place to go when you need a great vehicle!
Just looking at trucks whey they were closed.
I dropped my truck off the night before thought they would have it the rest of the week do to Christmas but they had it done the next day very good service
Rachel Boseman was wonderful to work with. Even though it was a very cold day to be outside looking at cars, she when above and beyond to make our purchase easy.
Has an excellent sales and service department. I would highly recommend this dealership to anyone
Awesome no pressure buying experience, the two Joe's helped me find the perfect truck, then helped me get approved for a loan quickly. the only issue I've had is that 3 days after purchasing my truck, lugoff Ford had me come all the way back to the dealer.....only because they found a new loan with an interest rate at half of the original agreed to terms. truly impressed with Lugoff Ford.
Just got a new Explorer and love it. Thanks to John and the team for getting it done for me!
Excellent customer service! They go above and beyond to have great communication and are very helpful. I’ll be back!
Service and parts staff very helpful and all had great attitudes. No surprises!! Highly recommend plus got a free car wash.
My salesperson Kenyatta Robinson was excellent,. She is very knowledgeable and was attentive to my needs and desires in a car. I had an enjoyable experience.
Lugoff Ford made the car buying process easy! I recommend this dealership to everyone looking to purchase a vehicle.
Kenyans was great to work with and the general manager, Jennifer was great also. Both were friendly and helpful.
Lugoff Ford was a great place to purchase my 1st Ford F-150. Easy to deal with and all the staff was courteous and easy to talk with. Anyone looking to buy a new or used vehicle schedule an appointment with John and your sure to be taken care of.
This process was super easy. John Hill made our experience worth is. This was my husband first time purchasing a vehicle from a dealership. Also, we lived over 30 minutes away so most of the paper work was did over the phone. That eliminated a lot of time in the dealership. John was so kind and professional, he emailed us detailed videos of the vehicle prior to us coming down. He also explained the process once we got there. The finance representative was the only one on shift but he did his best to insure timelines. I am so glad we ...
Christopher Nimmons contacted me after an inquiry from me with in an minutes of the dealership opening and was great with everything. John Hill took over helping me when I arrived at the dealership. He was the best took care of everything I asked. High recommend everyone to go talk with them. U will be satisfied.
Amazing People that work here and especially our sales man JOHN he was amazing super helpful for me and my husband through the entire experience and process we did not live nearby so even with that being a challenge it was 1 he excepted and excelled at so Special thanks to him personally for everything he did for us. We had been looking for over a month for the 1 we bought and so glad we found this dealership to get it from , they were respectful,not pushy at all just wanted you to love and be happy with whatever u got ...
John was great to deal with and the rest of the staff was very friendly, they made buy a new vehicle easy and enjoyable.
We had an amazing experience with Lugoff Ford!!! Joe Needham was great to work with!!! My husband and two kidos ages 3 and 6 where head back from vacation in the mountains Decided to stop by to take a look they had a great selection considering the state of buying a car right now very far and few in between. We were going to buy locally in our own hometown but with the selection and they had we are very happy and ended up buying our Ford expedition from them. My children ran around the whole time never getting on their nerves. ...
Had a great experience with Joe who helped me get a car I was looking for before it even arrived.
A million thanks to Mrs Edna Albert, who made my life change. forex/bitcoin trade is really a complex one but with the help of Mrs Edna Albert, strategy and signal I have been able to recover my lost in such a short while with just an investment of $500 be sure to withdraw $5,600 within the week of your investment and it was wonderful. Contact her now on Email: [email protected] WhatsApp: +1 (314) 649-8594
Had a great experience with John and Chris. I will definitely be back for the next vehicle.
I've been a customer of Lugoff Ford for over 15 years. Whether purchasing a new vehicle or having service done to my vehicle I have always been treated like family. I wouldn't think of shopping or having service done elsewhere. I high recommended Lugoff Ford to all my friends and family.
John and Jennifer were amazing. They went above and beyond to make sure I got the truck I wanted. I told them my budget and told them what I can afford each month. Jennifer took the information and found the best rate and payment. John came to the dealership on his day off to close on the loan. Him coming to the closing meant so much. Jennifer and John were friendly and knowledgeable. They are both an asset to Lugoff Ford. I will definitely go back to do business with John and Jennifer!!! Thank you both so much!!!
Entrance and exit are a bit confusing but they do great work!
Lugoff Ford was so easy to work with Kenyatta was amazing and so friendly. They were a breathe of fresh air after a poor experience with another dealership. If you are looking for a new vehicle please check them out!
Joe was very helpful and easy to work with.
Service Department was very efficient! Great overall service!
The service was timely and met my expectations. The service desk (Megan) was professional, cordial and answered my questions and concerns. I'll be back!
Lugoff Ford went above and beyond to make sure we were satisfied customers. We purchased a vehicle one day but after driving overnight we weren’t happy with it. We returned to dealership and picked another Joe our salesman was so polite and a wonderful salesman. We will definitely recommend Lugoff Ford to everyone.
Very professional. Markus was great at making it easier for me to understand the materials provided. He was great at making it easy to understand the repairs.
Joe was great to work with, Caleb was great and quick on the finance side, made the buying process easy.
Ian and Jennifer provided awesome service with my purchase and made the whole process hassle free.
Very friendly guy at the desk in the service department. Had a spring break so my door would close so they replaced all the door springs for me!
Professional and friendly staff made my first experience with their service department great.... I look forward to future auto services .
Excellent, quick service! Very nice people as well.
Good experience,would deal there again.
Well, what can say but Thank You for the great job that you have done. The employee, Chance, was very helpful along with Justin in my procurement of my vehicle. Even though me and my wife came 30 minutes before closing, they still helped us to get the vehicle. The process was easy and thorough. At the end of it all, the vehicle was fueled up. The financial person, Joe, explained all of the options of the warranties that protect my vehicle which was easy to understand. I know that I’m writing a book here but I consider this experience ...
Very friendly and helpful staff. Ian did a great job taking care of my car buying needs. Ian Campbell was a great salesman
Kept me up to date on when a car I wanted came in. Easy to deal with and get everything set up
My husband's Ford F-250 Super Duty Platinum Truck has a recall, referred to by Ford Motor employees as "the death wobble". Scary, huh? Long story short, Lugoff Ford doesn't care about the safety of their customers & want to put a bandaid on the problem rather than fixing it properly. They "fixed" it once and it messed up within 5 minutes of leaving the dealership. My husband immediately called them back. Now, months later, we dropped it off at 7:30 a.m. to be repaired. We left at 6pm with an UNREPAIRED truck & a message ...
Deion and Kenyatta worked great as a team to get my deal done found the truck of my dreams and the management team honored the deal and stood by their word this will forever be my first stop when looking to purchase a vehicle
With the help of Kirby, Jennifer and Joe Scott at Lugoff Ford my car buying experience was made very easy, they worked hard to please me as a customer and ensure I got the car of my dreams at a great price. I was scarred from buying a car at a dealership but at Lugoff Ford they made me feel like I was number one in the room they show a great passion to make every single one of their customers happy. I 100% recommend Lugoff Fords sales and financing team they work hard to get you the car you aspire ...
Went in to trade my 2018 Dodge Charger and Chantz got the job done. Wasn’t looking to buy brand new but walked out with a 2021. The buying process was not long as other dealers we previously dealt with. We had a budget and came well under what we wanted to spend and they paid more for my Charger than anyone else. Will lost definitely buy from here again.
They’re great would go back again
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