Customer Testimonials

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Google Mar 30, 2023

Austin brown is the man! Helped me out tremendously! Highly recommend him!

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Google Mar 30, 2023

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Google Mar 29, 2023

Great service Taylor was a great sales lady

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Google Mar 28, 2023

I came in with a specific vehicle to look at. I wasn't derailed on buying another. I got to test drive it. The staff was so friendly. I told them this is it and started the paperwork. I would recommend anyone buying a new or used vehicle to come to this place.

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Google Mar 28, 2023

I had the most frustration free car shopping experience of my life. Everyone who works at Lugoff is super friendly and cares about their customers from the moment they walk in the door. I was offered beverages and had respect and a great customer service experience from the moment I walked in the door. Taylor was great and very knowledgeable about the car industry. She was very friendly and helped me get the results that I needed to make a deal. I highly recommend shopping here!

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Google Mar 26, 2023

I visited today this dealership to look a vehicle they have for sale. Sadly the vehicle wasn’t exactly what I wanted. But the Sales Representative Drayton was on top of customer service and he was very courteous and attentive to everything what I was looking. The Sales Manager Joe was also very interested on taking care of my business but like I said before the vehicle wasn’t what I’m interested. At my arriving Justin (Sales Representative) also greet me and asked about my needs. When I told him I was looking for Drayton he didn’t hesitate ...

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Google Mar 26, 2023

We purchased a GMC Sierra from Justin. He is honest and an easy to deal with salesman. He is not pushy and it made the process smooth and quick.

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Google Mar 25, 2023

John Hill was my salesperson. First time buying a Ford and had such a wonderful experience. Staff was very polite and wonderful. Would highly recommend this dealership. And John as a salesman

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Google Mar 25, 2023

Austin was great to work with! Very good experience!

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Google Mar 25, 2023

John Hill was my salesman he was very helpful to me and my wife. I would highly recommend him for any purchase.

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Google Mar 24, 2023

I was overall pleased. It did take longer than expected. I was told 45 minutes but it took almost 2 hrs. Staff was pleasant.

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Google Mar 24, 2023

Angelo really was kind,professional, and made sure everything was done!! ❤️❤️❤️

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Google Mar 24, 2023

Thanks Chantz K.

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Google Mar 23, 2023

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Google Mar 23, 2023

Had a wonderful experience with Ian. He was knowledgeable about the car and sensitive to my finances. Had a great experience working with him!

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Google Mar 22, 2023

Ford employees are always nice and help me out as quickly as possible.

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DealerRater Mar 22, 2023

Really god experience, Nice and professional employees - Justin Williamson was great!! Everything was clear and to the point with no haggling or hassle!

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Google Mar 22, 2023

Taylor was such a great help today and was a joy to talk with! We really appreciated all of her help and everything she did for us!

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Google Mar 21, 2023

John Hill was my salesperson and he was amazing as well as helping me find the right car that fits my needs.

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Google Mar 20, 2023

Justin was great helping us selecting a vehicle. He listened to our needs and budget and he helped with no pressure. Very good experience!

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Google Mar 19, 2023

John Hill was my salesperson and did a fantastic job. Highly recommended him .

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Google Mar 19, 2023

Ian did a great job. I appreciate that I was able to communicate through text message. Very convenient

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Google Mar 18, 2023

Drayton was very helpful today with my trade in. I Highly recommend him for any help with buying or trading a vehicle!

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Google Mar 18, 2023

I bought a 2023 bronco over over the phone. They sent me a detailed video and answered all of my questions. Delivered the bronco to Charleston and picked up my trade! Thanks Justin, Jennifer, and Joe at Lugoff Ford!

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Google Mar 18, 2023

Came in needing a reliable car was welcomed with a smile and good service. Taylor was wonderful and was able to answer all my questions and get me into a really nice SUV. I am very happy with my purchase and I recommend anyone needing a car to come in and ask for her!

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Google Mar 18, 2023

My experience today was great Taylor

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Google Mar 18, 2023

Austin Brown was very helpful and patient. Unfortunately we were not able to find what we were looking for, but had a great experience. Thank you Austin

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Google Mar 18, 2023

The person that helped us was very nice and helped us get a great vehicle. I diffinately recommend to any one.

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Google Mar 17, 2023

Justin was very helpful. He seemed very intuitive about all the details in the truck. He answered questions before I even had them! Would definitely recommend him.

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Google Mar 16, 2023

Overall great experience. Drayton was a great help and very personable and friendly.

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Google Mar 16, 2023

I was very pleased with Taylor's job in helping me with my new truck

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Google Mar 15, 2023

Thank you Chantz and Joe Scott for the great experience, professionalism, and service! You are the best!!!

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Google Mar 14, 2023

Great service by Drayton!

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Google Mar 13, 2023

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Google Mar 12, 2023

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Google Mar 12, 2023

(Translated by Google) Very good service, the person who attended me was very friendly, very good. I recommend that if you are looking for a vehicle, come and find it here 👏👏👏👏💯 (Original) Muy buen servicio la persona que me atendió muy amable muy bueno lo recomiendo que si buscas un vehículo ven y aquí lo encuentras 👏👏👏👏💯

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Google Mar 12, 2023

Thanks chantz you did awesome

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Google Mar 12, 2023

Drayton made our son’s dream come true with his first truck today! Go see him!

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Google Mar 12, 2023

Drayton was a great help and was very enjoyable to be around!

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Google Mar 12, 2023

Taylor was a great help. Answered all my questions and made the process easy.

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Google Mar 12, 2023

Ian was great!

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Google Mar 11, 2023

Austin was super helpful in getting us a nice family vehicle. We were very satisfied in how he went over an beyond to help us

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Google Mar 11, 2023

Austin was great! He made our experience go very smoothly. Thank you to everyone at Lugoff Ford. You will always be our go to for a new vehicle. We are customers for life!!!

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Google Mar 11, 2023

Even if your not close by My Girl Taylor along with her super supportive staff will help you get into the best car or truck for your best price.

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Google Mar 11, 2023

John Hill was my salesperson and did a fantastic job. I highly recommend him. Will always come back to John.

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Google Mar 11, 2023

John Hill was my salesperson and it was an absolute pleasure working with him. He made the experience smooth and relaxing, very good personality and sense of humor. He proved that he would got out of his way to accommodate your desires and needs with your purchase. I would 100% work with him again as he gives John Wick vibes, even though I think Jason Bourne is the better of the two. First time buying a car from a dealership, major success. If you see this, thank you brother.

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Google Mar 10, 2023

Austin and the rest of the team were extremely easy to work with and absolutely fair price on the vehicle I purchased. I can’t thank Austin enough for his help and professionalism!

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Google Mar 10, 2023

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Google Mar 10, 2023

Good service at the sales department!!

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Google Mar 10, 2023

Justin Williams was fantastic to work with. Was very friendly and competent. Would highly recommend working with him.

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Google Mar 10, 2023

Austin was great!

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Google Mar 9, 2023

Great experience. Best yet for me in buying cars. John Hill was great.

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DealerRater Mar 9, 2023

My husband bought a truck and we had a good experience. There was no pressure and everyone was professional and courteous. Justin, Chris, Ian and Jennifer made us feel comfortable and taken care of. I would recommend this dealership to my family and friends.

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Google Mar 9, 2023

Thank you Chantz , you were very helpful with our decision making !

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Google Mar 9, 2023

Taylor was a great help.

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Google Mar 7, 2023

Thanks Chantz for a pleasant experience at Lugoff Ford, and for your knowledge of my new vehicle, but most of all thank you for your professionalism

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Google Mar 7, 2023

Austin was fabulous! He's so friendly, patient and helpful. This was the best experience I've ever had at a car dealership!

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Google Mar 7, 2023

Austin was awsome !!! Helped me get a beautiful mustang.

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Google Mar 7, 2023

John Hill was my salesperson and my father told me to talk to John. He help my daddy and now he has help me. I recommend him to everyone.

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Google Mar 7, 2023

Drayton was an awesome salesperson and helped us find the best car for our family! Incredibly appreciative of this experience 🙂

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Google Mar 7, 2023

Went to Lugoff Ford today and Drayton was extremely helpful and friendly. He was very accommodating to all our needs. We will be return customers!

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Google Mar 6, 2023

Chantz and the rest of the team there were great and very helpful. Highly recommendable and I will definitely do business at Lugoff Ford again.

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Google Mar 5, 2023

John Hill was my salesperson and did a excellent job. I would highly recommend him and Lugoff Ford.

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Google Mar 5, 2023

John Hill was my salesperson was great. This was the best experience ever. I would highly recommend him

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Google Mar 5, 2023

Austin at the dealership was very helpful! He helped me pick out a new Ford Explorer and he was very knowledgeable about the car and its features. Very friendly as well.

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Google Mar 4, 2023

Drayton is a heck of a nice guy and a good salesman. Not too pushy and listens to what you need and want. Would definitely recommend him.

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Google Mar 4, 2023

Drayton was amazing. He treated us with dignity and respect and understood our needs.

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Google Mar 4, 2023

I loved every minute of coming to this dealership. They made it easy to understand and were extremely helpful with everything! Would highly recommend them to anyone!

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Google Mar 4, 2023

Chantz, Thanks so much for your wonderful service today. Very professional.

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Google Mar 4, 2023

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Google Mar 4, 2023

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Google Mar 4, 2023

John Hill was my salesperson did a great job helping me and my family get a nice Escape. I would highly recommend him as a salesperson.

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Google Mar 4, 2023

Chants was Awesome to deal with. overall Customer Service was outstanding. Finance Department was very easy to work with.

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Google Mar 4, 2023

Drayton was great. Emailed back extremely fast as if I was the only customer he had. Super helpful and a nice guy. Thanks again!

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Google Mar 4, 2023

Great place to look at getting a used vehicle or new. The salesmen are welling to help make sure you get the vehicle that you want.

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Google Mar 4, 2023

Great place that works very hard to get you in the vehicle you want and need. Highly recommended!

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Google Mar 4, 2023

John Hill was my salesperson and did a great job . Made it painless and quick. I would highly recommend him and Lugoff Ford

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Google Mar 3, 2023

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Google Mar 3, 2023

I am pleased with the service I received at Lugoff Ford. This is the third vehicle I've bought from them and would come back again.

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Google Mar 3, 2023

I came to the dealership looking for a car and Chance a salesman came outside while I was looking and greeted me. He asked me do I see what I am looking for and then we began pricing cars. He took me inside and here I am driving a new 2021 with low mileage Explorer. His service and professionalism was awesome he deserves 10 stars for his salesmanship. I will recommend other buyers to this dealership and to him. Thank you Chance for my dream came true❤️❤️❤️❤️

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Google Mar 2, 2023

Great service. Very informative with regards to my vehicle

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Google Mar 2, 2023

I purchased a Mustang Gt a few weeks ago.The buying experience was great! Austin was very professional, and knowledgeable on the vehicles. Chris was friendly and worked extremely hard to get me a good deal, for my trade and new car. Even though their were a few minor things that had to be addressed with my car. They stayed on top of it and made sure everything was right. I sincerely appreciate the Ford team! Definitely will be back. Thanks Again!!

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Google Mar 1, 2023

Friendly and knowledgeable part department personnel. If you need Ford parts in South Carolina, first check with Lugoff Ford.

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Google Mar 1, 2023

Justin made the whole process easy. Will do business with Lugoff Ford again in the future.

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Google Feb 28, 2023

I had a great experience at Lugoff Ford yesterday. The salesperson, Taylor Howle was very professional and very helpful with my buying experience. Had a great test drive and everyone there was very nice and considerate. Can't say enough about my salesperson. She answered all my questions and helped me through a day that started out very stressful. I appreciate all of her help and I would definitely shop at Lugoff Ford again. Love my truck.

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Google Feb 28, 2023

John Hill was my salesperson and did a great job. He was very helpful and made everything so easy. I would highly recommend him and Lugoff Ford.

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Google Feb 28, 2023

John Hill was my salesperson was very friendly and helpful. I would highly recommend him when purchasing a vehicle.

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Google Feb 27, 2023

John Hill was my salesperson he did a great job helping us through the process. I would highly recommend him .

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Google Feb 27, 2023

John Hill was my salesperson and did a fantastic job. I would highly recommend him and Lugoff Ford

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Google Feb 27, 2023

We were traveling in the area when my vehicle started acting strangely. I called them and they squeezed me in. They diagnosed everything as well as they could. Assured me I could drive 1000 miles home, though no cruise if the problem recurred. They were right! Great job especially considering they were booking appointments 2 weeks out and still took me in.

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Google Feb 26, 2023

Taylor, the sales consultant, was promptbwith answering my questions even though I was asking late at night, but I so appreciated the fact she was so informative and quick with that info. When we came in today to test drive a vehicle I’ve been looking at for a minute, Taylor was busy and we were greeted by Joe ( sales manager), which was great. He was so awesome and receptive to communication. I was very clear with what I was willing to pay (and was willing to leave and order what I wanted if it came to it), but he ...

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Google Feb 26, 2023

John Hill was my salesperson and did a great job . Highly recommended him.

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Google Feb 26, 2023

John Hill was my salesperson and did a great job. I have bought several vehicles here and always a pleasure. Highly recommend John

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Google Feb 25, 2023

Drayton was very helpful and knowledgeable in assisting me in my most recent car buying journey. This is the third car I’ve purchased from Lugoff Ford and the entire team always provides great customer service. I look forward to doing business with them again.

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Google Feb 25, 2023

John Hill was my salesperson he was amazing and was patient with us. Pricing was great and we were able to leave with what we wanted. Very please with our service. Definitely will let friends and family know to ask for “John Hill”.

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Google Feb 25, 2023

John Hill was my salesperson. Dude was AMAZING and extremely patient with me. I honestly wish I could give more stars ! Lol ⭐️⭐️⭐️⭐️⭐️

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Google Feb 25, 2023

Drayton has been a great service to me and i highly recommend him if your coming to purchase a car!!

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Google Feb 24, 2023

We had a great experience at Lugoff Ford. Our Sales associate Taylor was awesome.

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Google Feb 24, 2023

Taylor was fantastic! She was so quick to respond to any messages and made the car buying process so easy!!

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DealerRater Jan 31, 2023

Everyone was very nice and knowledgeable and was able to help me find my new vehicle.

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