Customer Testimonials

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Google May 25, 2024

I went to Lugoff Ford to buy a suv and trade in my car. I had the best experience with Mr. John Hill, who made the entire experience nothing short of amazing… especially for a young lady buying a car with little knowledge.

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Google May 25, 2024

Chantz and Chris were excellent! I would definitely recommend coming here!

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Google May 25, 2024

We had an excellent experience buying our Escape, and enjoyed working with Ce'Asia and all of the staff there.

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Google May 25, 2024

Went to Lugoff Ford to place an order on a new Bronco. Employees were great and extremely helpful. Want to shine a spotlight on Justin, the best salesman I have ever encountered. Never once did we feel rushed, pressured, or forced into anything. We told him we wanted to place an order after he showed us some vehicles on the lot. He worked hard with us for a year in a half getting our order placed, since the two door wasn’t being built at that time. He kept in constant contact and made sure everything was in order. We ...

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Google May 25, 2024

Chantz was great!!! Thank you so much for all your help I love my new car.

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Google May 25, 2024

Great buying experience they went above and beyond to find the vehicle I wanted.

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Google May 25, 2024

The service department provided an estimated time of completion and completed the service within the timeframe given. While waiting, employees there offered snacks and drinks. The experience was and has always been pleasing.

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Google May 25, 2024

Thank chantz

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Google May 24, 2024

John Hill is great to work with. Everyone is friendly and professional!

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Google May 24, 2024

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Google May 24, 2024

Micah was very helpful!

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DealerRater May 24, 2024

The work was done quickly and well. The people were professional and polite. All in all a really good experience

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Google May 24, 2024

Excellent service.

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Google May 24, 2024

They worked hard for me to be able to keep me within my wanted range, very friendly, do recommend!

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Google May 24, 2024

Great experience, can’t recommend john hill here enough, great to talk too, extremely helpful and informative

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Google May 23, 2024

Hats off to Randy Taylor and Company for going to extra mile to close the deal! One of the few premier car dealerships I have had the pleasure to work with. Superior and knowledgeable team to purchase a vehicle from.

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Google May 23, 2024

We came in to just look around. Then Angela came and started helping us out. By far the best customer service we have ever received. We will definitely be recommending her to our friends

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Google May 23, 2024

Angela was wonderful. Great customer service. We will also be coming back to her

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Google May 22, 2024

Dealership service department was great. Broke down on a Friday evening trip between Florida and Ohio, and service department repaired our truck by Saturday afternoon, got us back on the road as quick as possible. Friendly and courteous.

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Google May 22, 2024

Nice customer service

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Google May 21, 2024

Angie was great with us. Great prices

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Google May 21, 2024

Angela was a pleasure to work with! She helped me get a f150. She stayed in contact with me, until I was able to get to the dealership. Once there the process was easy. Ty

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Google May 21, 2024

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Google May 21, 2024

As a single parent buying a car was very nerve racking. Kenny did an amazing job along with his team at making me comfortable and the car buying experience as smooth as possible!

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Google May 21, 2024

Randy!!! From the minute we walked up he had a smile, and it never faltered the 5 hours we were there. (My Fault) But we was great. The manager I was unsure about, the demeanor wasn't there from that guy but Randy carried absolutely everything. Massive help. Greatest personality for a salesman. And worked through my struggle to get me into a Frontier! Biggest thanks to Randy Taylor. Much love my man.

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Google May 21, 2024

Randy was amazing and super helpful. Totally recommend him!

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Google May 19, 2024

Has cute free themes n stuff, you can also customize the themes you want n add your own things to make it your own unique theme, also getting 50+ free in app currency for this but might as well js rate it too instead of giving to comment. If you don't have money and don't mind ads then I think this app is perfect.

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Google May 18, 2024

Angela was amazing while helping with knowledge and a big smile the purchase of a vehicle here was a interaction I hope to make again in the future. All the staff went above and beyond to help make this dream a reality. The place is very clean and with so many new and used vehicles to choose from you will find something you want!

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Google May 17, 2024

Thanks chantz

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Google May 17, 2024

Austin was very great and respectful to our decision to our new car. He helped us find the perfect vehicle to our liking and fits our budget. Thank you so very much 😊

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Google May 16, 2024

Great experience working with Lugoff Ford. The process was smooth and straightforward. I inquired about a 2024 ford bronco, and Micah reached out the same day within 30 minutes to an hour. I was working at the time and couldn’t talk but he sent a video of the vehicle, explained some details, and set up an appointment for the next morning. I ended up buying the Bronco, everyone I met with that day was great, I only remember Micah who was the salesman and Chris who is one of the sales managers by name but the finance lady was cool too, ...

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Google May 16, 2024

recall repair — scheduling was easy, technician was prompt and didn’t even have to drive to the dealer thanks!

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Google May 16, 2024

I purchased a new vehicle from Lugoff Ford and it was a wonderful experience. I walked in the dealership and dealt with Richard, Caleb and Joe and they were extremely pleasant from start to finish. The process was very smooth and fast with a total time of about an 1 1/2 to purchase a new vehicle.

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Google May 15, 2024

Very professional. Quality work. Reasonably priced.

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Google May 15, 2024

Service was great. We had a power train issue while driving north and they took us in the next morning. Warranty covered it and we got home without a problem! Very professional operation!

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Google May 15, 2024

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Google May 15, 2024

John Hill did a great job getting us in our new truck! Joe Needham was very helpful too! Thank you both for a job well done!

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Google May 15, 2024

John Hill did great job and nice guy.

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Google May 15, 2024

Kenny’s the guy to talk to man he helped me out a lot and made a new friend along the way

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Google May 14, 2024

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Google May 14, 2024

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Google May 14, 2024

Great experience! Thanks Austin!

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Google May 14, 2024

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Google May 14, 2024

Justin was great! He was super nice, he answered all our questions about the car and he made us feel super comfortable when buying our car. Joe was also really nice and worked with us. They both helped us achieve our goal and helped us get the car that we wanted!! Thank you guys for that!!

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Google May 14, 2024

Justin was amazing. He was super friendly, not pushy at all, made us feel super comfortable when buying our car. Joe was also great. They both helped us achieve our goal to get the car that we wanted.

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Google May 13, 2024

Keshawn and Justin were great and helped me get the car I wanted

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Google May 13, 2024

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Google May 12, 2024

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Google May 12, 2024

Had a great salesperson his name was John Hill. He let us walk around and he help us fine a new Escape and I love it. Best car experience ever.

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Google May 11, 2024

As advertised, no issues

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Google May 11, 2024

Austin was great! Very social and helpful. Process was quick and pleasant.

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Google May 11, 2024

Randy taylor made my car buying experience quick and easy. props to him

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Google May 11, 2024

John Hill salesman is the most awesome salesman I’ve ever encountered. Lugoff Ford!!!

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Google May 10, 2024

John Hill was a great salesman and very professional . I would recommend him to everyone

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Google May 10, 2024

Kenny was awesome to work with! I encourage everyone to go see him!

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Google May 10, 2024

John Hill, my sales person was awesome! Jennifer in finance was friendly, professional, and easy to work with. I have never been in and out of a dealership this fast with a purchase and payments where I need them. Thank you very much!! 😊

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Google May 10, 2024

I got the pleasure of meeting Kenny at Lugoff Ford and I was pleasantly impressed. He was very kind, respectful, and professional. He was a great help to me and made it a wonderful experience. Thank you Kenny and the Lugoff Ford team.

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Google May 10, 2024

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Google May 10, 2024

Great customer service

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Google May 9, 2024

Austin was great.

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Google May 9, 2024

Kenny was great and very helpful!!

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Google May 9, 2024

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Google May 9, 2024

Angela was awesome! Super helpful and kept in touch the whole time I was waiting for a chance to get to the dealer. Once I arrived, she was waiting at the door for me. Super friendly. Awesome customer service. Would definitely buy here again in the future.

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Google May 8, 2024

I have just purchased my second Ford Explorer from Lugoff Ford! I am so excited because I now have my sunroof that I’ve always wanted and even more it’s a panoramic sunroof! My kids love it! C’Asia has been wonderful and very welcoming! She was just as excited as I was to get my new truck.. She kept in touch all the way through and even after checked in to see if I still liked my new “2024” XLT! Chris as well has been amazing as always! My family has been buying vehicles from Lugoff Ford for many ...

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DealerRater May 8, 2024

They were very helpful in the process of purchasing my new Ford! I recommend going to Lugoff Ford to purchase your new vehicle!

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Google May 8, 2024

If anyone is in need of a new or pre-owned car please go to Lugoff Ford and ask for Randy. I can say he went above and beyond to make sure my needs were met. He literally broke a sweat making sure our car was ready. Truly a man of his word when prices were discussed. So glad I gave them a try as I looked to purchase a good reliable car for my daughter. Will definitely look him up for my next purchase. Thanks for all your hard work Randy!!!

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Google May 8, 2024

This dealership was very helpful !

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Google May 7, 2024

great service and easy to deal with

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Google May 7, 2024

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Google May 6, 2024

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Google May 4, 2024

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Google May 4, 2024

My experience with lugoff Ford was great. Angela was very helpful and pleasant throughout the entirety of my entire buying experience.

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Google May 4, 2024

Smooth process. Richard and his associates were very helpful and prepared to go the extra mile if needed.

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Google May 4, 2024

Friendly Staff, willing to work with you in getting a fair deal.

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Google May 4, 2024

Great team at Lugoff Ford. I drive from Columbia for service and have purchased my last two vehicles there. Justin Williamson is an awesome no pressure sales guy. The best new car experience I have ever had. I was so dreading shopping for a new Expedition, but he made it a pleasure! Thanks Justin!

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Google May 4, 2024

Chantz, was very very awesome in working with my price range. Got a pretty much new car in my range, beyond excellent customer service!!! I will recommend to everyone!

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Google May 3, 2024

Great staff most definitely went above and beyond.. Salesman Justin was great

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Google May 3, 2024

Thanks Austin!

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Google May 3, 2024

Thanks chantz and jen

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Google May 3, 2024

Thank you so much for the truck Keshawn

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Google May 3, 2024

Thank you so much Austin

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Google May 2, 2024

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Google May 2, 2024

Lugoff Ford was able to recieve my vehicle for diagnosis within 4 days of my call compared to two weeks with other dealerships in the area. Performed quality work in a reasonable timeframe with upfront pricing. Only complaint is service fee for use of a card for payment.

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Google May 2, 2024

Austin was awesome! Found the exact truck I wanted and made the whole purchase smooth. The entire staff was super helpful. Highly recommend

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Google May 1, 2024

Yes we had a great experience At Ford dealership in Lugoff, especially with Austin . Also Mr. Scott was very helpful to. Very satisfied with new truck, after everything was over found out Austin was kin to me and had never meet him before very nice and smart young man.

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Google May 1, 2024

The ford dealership in lugoff is amazing! I would refer everyone that is looking for a vehicle to your dealership. My salesman Micah was the best! He listened to what i needed and found the right truck for me! Thank you Micah! I know you will go far in your career!

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Google May 1, 2024

Going to the car dealership is always a nervous experience! I didn't know what to expect. Micah approached me with such a welcoming attitude. My nerves started to become more at ease after first speaking with him. Thank you so much Micah for being such a great salesman. I bought one car from you but I wish I could have bought two!

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Google May 1, 2024

Micah sold me my first vehicle that I have ever owned! He was patient with me and I didn't feel pressured at all. Thank you so much for going out of the way to make sure I was a satisfied customer!! I will be sure that I share my experience with my family and friends! 😊

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Google May 1, 2024

Although I didn’t make a purchase today, Micah was very helpful with explaining the specs, and I hope I get to work with him again. Thank you!

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Google May 1, 2024

The customer service was exceptional at this location with the assistance from Micah. The experience was very personable and I did not feel pressured or rushed into anything. I will definitely be recommending his expertise to my colleagues!

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Google May 1, 2024

Micah was very helpful and gave me a lot of insight when I was there.

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Google May 1, 2024

Justin Williamson is super helpful and friendly.

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Google Apr 30, 2024

I feel that the people who worked with went above and beyond to help me solve an issue. I would recommend them anytime!!!

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Google Apr 30, 2024

Ce'Asia was awesome. She made this experience delightful. She wasn't pushy, she allowed me time to make up my mind and was very professional. Go see her!

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Google Apr 29, 2024

Thanks Austin! You was very professional with me and a real pleasure to work with you.

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Google Apr 29, 2024

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Google Apr 29, 2024

Micah Dickerson, salesman, was friendly, helpful, and knowledgeable, The staff was easy to work with and I have already told my friends to shop at Lugoff Ford. I drove home in a brand new Ford Maverick in less than a few hours!

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Google Apr 29, 2024

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Google Apr 28, 2024

I had the best experience buying a truck from Justin and Richard. From the initial contact to the final drive off it could not have been better. Justin did a great job explaining all of details about the F150 so it made buying it an easy decision. The whole dealership was extremely helpful. I would recommend Justin to anyone looking for a car.

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Google Apr 27, 2024

They were fast and courteous!


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