Customer Testimonials

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Google Jan 22, 2022

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Google Jan 20, 2022

Very efficient, clean. Well spaced waiting area. In and out in one hour and fifteen minutes.

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Google Jan 18, 2022

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Google Jan 18, 2022

John hall was amazing willing to work with you to get you the best deal possible! Was able to get exactly what I needed. Very professional

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Google Jan 18, 2022

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Google Jan 16, 2022

Definitely am ecstatic over my New 2021 Ford Bronco Big Bend in Cactus Grey. Jennifer, Rachel, & Chantz made it all possible!!! I highly recommend Lugoff Ford. Reasonably priced vehicles and very nice Salespeople!! Was a great buying experience.

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Google Jan 16, 2022

Great customer service, handled my unique situation with professionalism! Thanks Lugoff Ford for getting us into our brand new vehicle!

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Google Jan 15, 2022

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DealerRater Jan 15, 2022

Lugoff ford has always been good at helped us with all our needs,they do their best to get u in what u want!

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Google Jan 14, 2022

Markus Metz and his service department staff are awesome!!!

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Google Jan 14, 2022

This was an awesome car buying experience. I suggest anybody who’s looking for a car to go and see that awesome group at Lugoff Ford!

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Google Jan 13, 2022

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Google Jan 13, 2022

Joe was our salesman and he was very professional. This was the best experience buying a car we have ever had. We will definitely be back!

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Facebook Jan 13, 2022

Just want to thank Megan and the service staff for all their hard work and time servicing our truck. Although it took longer than we expected Megan went over and beyond to make sure we were satisfied customers. They even delivered our truck to our home after the repairs were made.

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DealerRater Jan 12, 2022

Great service and fast. Friendly people. We couldn’t have asked for anything more. Have more than fair trade for my other car as a trade in.

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Google Jan 9, 2022

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Google Jan 9, 2022

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Google Jan 8, 2022

Everyone here was great to deal with, especially Justin. They worked hard to make the deal we needed.

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Google Jan 6, 2022

I went to Lugoff Ford in search of a new car. I spoke with Joe and Justin. They showed me three cars. The third one was used but it was just what I wanted. I told them I was not interested as I was looking for a NEW car. After going home and praying about it I called Justin back to tell him I was interested in the car. He answered all my questions and connected me with Joe, who arranged all the financing. Justin delivered my new car to me this morning. He was very courteous and respectful. I ...

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Google Jan 5, 2022

Our experience with Joe and the sales team at Lugoff Ford was nothing short of amazing. We drove out in a new car in just over an hour. It was easy and painless. I highly recommend Joe and Lugoff Ford.

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Google Jan 5, 2022

While travelling home with travel trailer in tow experienced an electrical/transmission issue. Had the truck towed in early morning with advice it would be diagnosed late that day fixed in the morning based on that days schedule and all the customers that arrived before. Service rep understood our situation and was able to arrange diagnostics and repair by about 3pm. Way earlier than what had been advised. We sure appreciated the quick response, headed on our way home. With no transportation, the dealer was able haul me back and forth between campsite and dealership. Great service when no taxi ...

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Google Jan 5, 2022

Sales and support staff were very helpful. They listened as we prioritized the features we desired for our target vehicle. They presented options and afforded us the opportunity to test drive a vehicle which possessed most of these attributes. They were friendly and positive throughout the process - they investigated options to facilitate purchase based on our physical constraints. They were patient when fielding questions concerning vehicle options as well as financing challenges.

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DealerRater Jan 5, 2022

Excellent service and excellent time waited so far. I will be back with other repairs.

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Facebook Jan 4, 2022

The quality of time, concern for the customer.

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Google Jan 4, 2022

I had a good experience at Lugoff Ford Monday.

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Google Jan 4, 2022

Service Man THE 2 THAT HELPED ME THANKS NEW CAR 🚗 YOU GUYS R THE BEST HAPPY NEW YEAR

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Google Jan 1, 2022

Me Hill was great to work with

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Google Jan 1, 2022

Polite, friendly non-pushy service!

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Google Jan 1, 2022

We had an excellent experience with all the staff that were part on our very favorable purchase of our explorer. These staff included Justin Williamson, Jennifer Shoup and Joe Scott .

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Facebook Jan 1, 2022

5 star. This place has come a long way in these last few years. 👍🏻 I just bought vehicle number five from them that should speak for itself.

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DealerRater Dec 31, 2021

They were friendly; answered all our questions. They did not pressure us to buy what they wanted to sell.

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Google Dec 31, 2021

Great experience. Never thought I would say that at a car dealership Chantz Kelly was a very good sales person and very personable.

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Google Dec 31, 2021

Great service and very helpful to our needs! Hope I spell this name correctly, however, Kenyada, was patient and definitely recommend this dealership to anyone seeking new or used vehicles.

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Google Dec 31, 2021

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DealerRater Dec 30, 2021

Great job, easy to do business with, good communication throughout. John was a great help

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Google Dec 29, 2021

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Google Dec 28, 2021

I am not an easy person to please when it comes to car shopping. i do my research. I know what I want and can be very picky. I know what I am looking for. The team at Lugoff Ford helped me find exactly what I needed and got me rolling. My experiences with the sales team were terrific. This is the place to go when you need a great vehicle!

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Google Dec 28, 2021

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Google Dec 25, 2021

Just looking at trucks whey they were closed.

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DealerRater Dec 25, 2021

I dropped my truck off the night before thought they would have it the rest of the week do to Christmas but they had it done the next day very good service

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Google Dec 22, 2021

Rachel Boseman was wonderful to work with. Even though it was a very cold day to be outside looking at cars, she when above and beyond to make our purchase easy.

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Google Dec 22, 2021

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DealerRater Dec 20, 2021

Has an excellent sales and service department. I would highly recommend this dealership to anyone

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Google Dec 19, 2021

Awesome no pressure buying experience, the two Joe's helped me find the perfect truck, then helped me get approved for a loan quickly. the only issue I've had is that 3 days after purchasing my truck, lugoff Ford had me come all the way back to the dealer.....only because they found a new loan with an interest rate at half of the original agreed to terms. truly impressed with Lugoff Ford.

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Google Dec 19, 2021

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Google Dec 18, 2021

Just got a new Explorer and love it. Thanks to John and the team for getting it done for me!

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Google Dec 18, 2021

Excellent customer service! They go above and beyond to have great communication and are very helpful. I’ll be back!

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DealerRater Dec 17, 2021

Service and parts staff very helpful and all had great attitudes. No surprises!! Highly recommend plus got a free car wash.

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Google Dec 17, 2021

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Google Dec 16, 2021

My salesperson Kenyatta Robinson was excellent,. She is very knowledgeable and was attentive to my needs and desires in a car. I had an enjoyable experience.

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DealerRater Dec 16, 2021

Lugoff Ford made the car buying process easy! I recommend this dealership to everyone looking to purchase a vehicle.

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DealerRater Dec 14, 2021

Kenyans was great to work with and the general manager, Jennifer was great also. Both were friendly and helpful.

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Google Dec 14, 2021

Lugoff Ford was a great place to purchase my 1st Ford F-150. Easy to deal with and all the staff was courteous and easy to talk with. Anyone looking to buy a new or used vehicle schedule an appointment with John and your sure to be taken care of.

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Google Dec 14, 2021

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DealerRater Dec 13, 2021

This process was super easy. John Hill made our experience worth is. This was my husband first time purchasing a vehicle from a dealership. Also, we lived over 30 minutes away so most of the paper work was did over the phone. That eliminated a lot of time in the dealership. John was so kind and professional, he emailed us detailed videos of the vehicle prior to us coming down. He also explained the process once we got there. The finance representative was the only one on shift but he did his best to insure timelines. I am so glad we ...

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Google Dec 12, 2021

Christopher Nimmons contacted me after an inquiry from me with in an minutes of the dealership opening and was great with everything. John Hill took over helping me when I arrived at the dealership. He was the best took care of everything I asked. High recommend everyone to go talk with them. U will be satisfied.

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Google Dec 12, 2021

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Google Dec 11, 2021

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DealerRater Dec 9, 2021

Amazing People that work here and especially our sales man JOHN he was amazing super helpful for me and my husband through the entire experience and process we did not live nearby so even with that being a challenge it was 1 he excepted and excelled at so Special thanks to him personally for everything he did for us. We had been looking for over a month for the 1 we bought and so glad we found this dealership to get it from , they were respectful,not pushy at all just wanted you to love and be happy with whatever u got ...

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Google Dec 9, 2021

John was great to deal with and the rest of the staff was very friendly, they made buy a new vehicle easy and enjoyable.

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Google Dec 8, 2021

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Google Dec 6, 2021

We had an amazing experience with Lugoff Ford!!! Joe Needham was great to work with!!! My husband and two kidos ages 3 and 6 where head back from vacation in the mountains Decided to stop by to take a look they had a great selection considering the state of buying a car right now very far and few in between. We were going to buy locally in our own hometown but with the selection and they had we are very happy and ended up buying our Ford expedition from them. My children ran around the whole time never getting on their nerves. ...

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Google Dec 6, 2021

Had a great experience with Joe who helped me get a car I was looking for before it even arrived.

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Facebook Dec 6, 2021

A million thanks to Mrs Edna Albert, who made my life change. forex/bitcoin trade is really a complex one but with the help of Mrs Edna Albert, strategy and signal I have been able to recover my lost in such a short while with just an investment of $500 be sure to withdraw $5,600 within the week of your investment and it was wonderful. Contact her now on Email: [email protected] WhatsApp: +1 (314) 649-8594

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Google Dec 4, 2021

Had a great experience with John and Chris. I will definitely be back for the next vehicle.

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Google Dec 4, 2021

I've been a customer of Lugoff Ford for over 15 years. Whether purchasing a new vehicle or having service done to my vehicle I have always been treated like family. I wouldn't think of shopping or having service done elsewhere. I high recommended Lugoff Ford to all my friends and family.

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Google Dec 4, 2021

John and Jennifer were amazing. They went above and beyond to make sure I got the truck I wanted. I told them my budget and told them what I can afford each month. Jennifer took the information and found the best rate and payment. John came to the dealership on his day off to close on the loan. Him coming to the closing meant so much. Jennifer and John were friendly and knowledgeable. They are both an asset to Lugoff Ford. I will definitely go back to do business with John and Jennifer!!! Thank you both so much!!!

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Google Dec 2, 2021

Entrance and exit are a bit confusing but they do great work!

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Google Dec 1, 2021

Lugoff Ford was so easy to work with Kenyatta was amazing and so friendly. They were a breathe of fresh air after a poor experience with another dealership. If you are looking for a new vehicle please check them out!

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Google Dec 1, 2021

Joe was very helpful and easy to work with.

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Google Dec 1, 2021

Service Department was very efficient! Great overall service!

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Google Dec 1, 2021

The service was timely and met my expectations. The service desk (Megan) was professional, cordial and answered my questions and concerns. I'll be back!

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Google Dec 1, 2021

Lugoff Ford went above and beyond to make sure we were satisfied customers. We purchased a vehicle one day but after driving overnight we weren’t happy with it. We returned to dealership and picked another Joe our salesman was so polite and a wonderful salesman. We will definitely recommend Lugoff Ford to everyone.

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DealerRater Dec 1, 2021

Very professional. Markus was great at making it easier for me to understand the materials provided. He was great at making it easy to understand the repairs.

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Google Dec 1, 2021

Joe was great to work with, Caleb was great and quick on the finance side, made the buying process easy.

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Google Nov 30, 2021

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DealerRater Nov 30, 2021

Ian and Jennifer provided awesome service with my purchase and made the whole process hassle free.

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Google Nov 27, 2021

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Google Nov 26, 2021

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Google Nov 25, 2021

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Google Nov 25, 2021

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Google Nov 25, 2021

Very friendly guy at the desk in the service department. Had a spring break so my door would close so they replaced all the door springs for me!

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Google Nov 25, 2021

Professional and friendly staff made my first experience with their service department great.... I look forward to future auto services .

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Google Nov 25, 2021

Excellent, quick service! Very nice people as well.

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Google Nov 25, 2021

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Google Nov 25, 2021

Good experience,would deal there again.

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Google Nov 22, 2021

Well, what can say but Thank You for the great job that you have done. The employee, Chance, was very helpful along with Justin in my procurement of my vehicle. Even though me and my wife came 30 minutes before closing, they still helped us to get the vehicle. The process was easy and thorough. At the end of it all, the vehicle was fueled up. The financial person, Joe, explained all of the options of the warranties that protect my vehicle which was easy to understand. I know that I’m writing a book here but I consider this experience ...

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Google Nov 21, 2021

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Google Nov 20, 2021

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Google Nov 16, 2021

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Google Nov 15, 2021

Very friendly and helpful staff. Ian did a great job taking care of my car buying needs. Ian Campbell was a great salesman

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DealerRater Nov 15, 2021

Kept me up to date on when a car I wanted came in. Easy to deal with and get everything set up

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Google Nov 13, 2021

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Facebook Nov 13, 2021

My husband's Ford F-250 Super Duty Platinum Truck has a recall, referred to by Ford Motor employees as "the death wobble". Scary, huh? Long story short, Lugoff Ford doesn't care about the safety of their customers & want to put a bandaid on the problem rather than fixing it properly. They "fixed" it once and it messed up within 5 minutes of leaving the dealership. My husband immediately called them back. Now, months later, we dropped it off at 7:30 a.m. to be repaired. We left at 6pm with an UNREPAIRED truck & a message ...

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Google Nov 12, 2021

Deion and Kenyatta worked great as a team to get my deal done found the truck of my dreams and the management team honored the deal and stood by their word this will forever be my first stop when looking to purchase a vehicle

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Google Nov 11, 2021

With the help of Kirby, Jennifer and Joe Scott at Lugoff Ford my car buying experience was made very easy, they worked hard to please me as a customer and ensure I got the car of my dreams at a great price. I was scarred from buying a car at a dealership but at Lugoff Ford they made me feel like I was number one in the room they show a great passion to make every single one of their customers happy. I 100% recommend Lugoff Fords sales and financing team they work hard to get you the car you aspire ...

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Google Nov 9, 2021

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Google Nov 8, 2021

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Google Nov 8, 2021

Went in to trade my 2018 Dodge Charger and Chantz got the job done. Wasn’t looking to buy brand new but walked out with a 2021. The buying process was not long as other dealers we previously dealt with. We had a budget and came well under what we wanted to spend and they paid more for my Charger than anyone else. Will lost definitely buy from here again.

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Facebook Nov 6, 2021

They’re great would go back again


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